2019 Women’s GCWC survey results

Responses: 24/56 = 42%

Q1.1: Did you receive the Player Briefing Notes before the event?

Yes: 86%, No: 14%

Q1.2: If you did, was the information well-presented and useful?

Yes: 100%

Q2.1: Did you attend the player briefing meeting?

Yes: 74%, No: 26%

Q2.2: If so, was the information well-presented and useful?

Yes: 87%, No: 13%

Q3: Was the format of the event appropriate?

Yes: 100%

Q4: Was your number of games each day too many, not enough or about right?

Too many: 0%, About right: 95%, Not enough: 5%

Q5: Was the overall duration of the event too long, too short or about right?

Too long: 4%, About right 87%, Too short: 9%

Q6: Was the event well-managed?

Block stage: Good: 87%, Medium: 13%, Poor: 0%

Main event: Good: 90%, Medium: 10%, Poor: 0%

Consolation events: Good 90%, Medium: 5%, Poor: 5%

Q7: Was the event well-refereed?

Good: 65%, Medium: 35%; Poor: 0%

Q8: Did the new GC Rules cause any problems for you?

Yes: 4%, No: 96%

Q9.1: Did you make use of the on-line results?

Yes: 96%, No: 4%

Q9.2: Did you make use of the on-line commentary?

Yes: 68%, No: 32%

Q10.1: Catering at venue 1

Did you like the meals? Yes: 100%

Were they good value? Yes: 95%, No: 5%

Were they available at the right time? Yes: 89%, No: 11%

Q10.2: Catering at venue 2

Did you like the meals? Yes: 95%, No: 5%

Were they good value? Yes: 95%, No: 5%

Were they available at the right time? Yes: 95%, No: 5%

Q11.1: Were the courts at venue 1 of suitable quality?

Good: 87%, Satisfactory: 13%, Poor: 0%

Q11.2: Were the courts at venue 2 of suitable quality?

Good: 0%, Satisfactory: 74%, Poor: 26%

Q12: Were the balls of adequate quality?

Venue 1: Good: 91%, Satisfactory: 9%, Poor: 0%

Venue 2: Good: 91%, Satisfactory: 9%, Poor: 0%

Q13: Were the hoops well set?

Venue 1: Good: 74%, Satisfactory: 26%, Poor: 0%

Venue 2: Good: 56%, Satisfactory: 35%, Poor: 9%

Q14: Closing ceremony

Good: 80%, Satisfactory: 15%, Poor: 5%

2020 GCWTC Tier 1 survey results

Responses: 9/32 = 28%

Q1: Did you attend the player briefing? If so, was the information well-presented and useful? Was the scheduling of the briefing convenient?

All responses were positive.

Q2: Was the format of the event appropriate?

Yes: 89%, No: 3%, Other 11%

One comment expressed a preference for longer Test matches.

Q3: Was your number of games each day too many, not enough or about right?

About right: 100%, Too many: 0%, Not enough: 0%

Q4: Was the overall duration of the event too long, too short or about right?

About right: 78%, Too long: 17%, Too short: 22%

Q5: Was the event well-managed?

Yes: 100%, No: 0%, Other: 0%

Q6: Was the event well-refereed?

Yes: 33%, No: 33%; Other: 33%

Some referees were thought to have been insufficiently knowledgeable.

Q7: Were the courts of suitable quality?

Yes: 44%, No: 22%, Other: 33%

Courts could be very challenging and the two sets of courts differed noticeably.

Q8: Were the balls of adequate quality?

Yes: 100%, No: 0%, Other: 0%

Q9: Were the hoops well set?

Yes: 67%, No: 0%, Other: 33%

Contradictory "Other" comments - hoops were too difficult / hoop settings could have been tougher.

Q10: How did you rate the event overall?

Very good: 56%, Good: 44%

2020 ACWC survey results

Responses: 33/80 = 41%

Q1: Did you attend the player briefing? If so, was the information well-presented and useful? Was the scheduling of the briefing convenient?

Generally positive but information about transport arrangements to satellite venues could have been clearer.

Q2: Were the transport arrangements satisfactory?

Yes: 64%, No: 0%, Other 36%

Six of the 11 "Other" comments simply stated that the respondent had used their own transport.

Q3: Was your number of games each day too many, not enough or about right?

Too many: 0%, About right: 70%, Not enough: 30%

Q4: Was the overall duration of the event too long, too short or about right?

About right: 88%, Too long: 6%, Too short: 6%

Q5: Was the event well-managed?

Yes: 52%, No: 9%, Other: 39%

"Other" comments related to modes and effectiveness of communication with players, consolation games, dress code enforcement and lack of social events at the mani venue in the evenings.

Q6: Was the event well-refereed?

Yes: 39%, No: 15%; Other: 46%

"Other" comments related mainly to slowness and over-use of ball markers.

Q7: Were the courts of suitable quality?

Yes: 76%, No: 0%, Other: 24%

Some of the satellite venues were felt to be too slow and needed more mowing.

Q8: Were the balls of adequate quality?

Yes: 76%, No: 3%, Other: 21%

The balls at the satellite venues were preferred to those at the main venue.

Q9: Were the hoops well set?

Yes: 70%, No: 3%, Other: 21%

The hoops at the satellite venues were generally wider than those at the main venue.

Q10: How did you rate the event overall?

Very good: 36%, Good: 33%, Satisfactory: 21%, Poor: 3%, Very poor: 6%

2019 GCWC survey results

Responses: 36/80 = 45% (included one respondent who did not play)

Q1: Did you attend the player briefing? If so, was the information well-presented and useful? Was the scheduling of the briefing convenient?

Generally positive but there were comments about smallness of marquee where it was held, how inside a building would have been better to make hearing easier and the absence of the Egyptians (because of the prohibition on hard hoop running in practice which they did not obey). Transport issues and the spread of venues attracted some negativity.

Q2: Was the format of the event appropriate?

Yes: 78%, No: 3%, Other 19%

Q3: Was your number of games each day too many, not enough or about right?

Too many: 0%, About right: 92%, Not enough: 8%

Q4: Was the overall duration of the event too long, too short or about right?

About right: 83%, Too long: 17%

Q5: Was the event well-managed?

Yes: 89%, No: 3%, Other: 8%

Q6: Was the event well-refereed?

Yes: 78%, No: 8%; Other: 14%

Q7: Were the courts of suitable quality?

Yes: 69%, No: 3%, Other: 28%

Southwick universally praised, West Worthing seen as too slow.

Q8: Were the balls of adequate quality?

Yes: 97%, No: 0%, Other: 3%

Q9: Were the hoops well set?

Yes: 81%, No: 5%, Other: 14%

Southwick setting was good, other venues less so.

Q10: How did you rate the event overall?

Very good: 56%, Good: 39%, Satisfactory: 5%

20 responses.

Question 1: Was the pre-event organisation and information provided satisfactory?

Yes 100%

One response requested that pre information should highlight that the the Player Briefing & Opening Ceremony is the day before the first day of play.

Question 2: Did you attend the player briefing? If so, was the information well-presented and useful? Was the scheduling of the briefing convenient?

Yes: 18 - 90%
No: 2 - 10%

Question 3: Were the official functions e.g. Opening and Closing Ceremonies, Tournament Dinner etc well organised and enjoyable?

Very good:  15 - 75%
Good: 3 - 15%
Satisfactory: 2 - 10%
Poor: 0
Very Poor: 0

Extremely favourable comments overall. Some preference for a sit-down meal as opposed to the stand-up function.

Question 4: Were the transport arrangements satisfactory?

Yes: 19 - 95%
No: 1 - 5%

The transport to the social events was particularly well received.

Question 5: Was your number of games each day too many, not enough or about right?

100% responded that this was about right.

Question 6: Was the overall duration of the event too long, too short or about right?

Too long: 3 - 15%
Too short: 1 - 5%
About right: 16 - 80%

Comments relating to too long were from working players with limited annual leave.

Question 7: Was the event well-managed?

100% replied that Yes, the event was well-managed.

Comments were mainly around the timely notification of scores on the various websites and notice boards.

Question 8: Was the event well-referee'd?

100% replied Yes

The use of video refereeing was well received.

Question 9: Were the courts of suitable quality?

Yes: 19 - 95%
No: 1 - 5%

There were quite a few comments made regarding the Sherry Golf Club, advising that the lawns at this venue were not really up to stand. The other two clubs had great reviews.

Question 10: Were the balls of suitable quality?

Yes: 19 - 95%
No: 1 - 5%

Question 11: Were the hoops well set?

Yes: 19 - 95%
No: 1 - 5%

Some comments that they were not very difficult but that was primarily due to the ground conditions.

Question 12 How would you rate the venues overall, including facilities and catering?

Very good: 17 - 85%
Good: 3 - 15%
Poor: 0
Very poor: 0

Question 13: How would you rate the event overall?

Very good:  18 - 90%
Good: 2 - 10%
Satisfactory: 0
Poor: 0
Very Poor: 0

Comments made were all very positive.